Puzzle People Workshop

Transform Communication - Connect Teams - Improve Performance - Grow Results

Good relationships at work or in life require effective communication, whether you want to connect with people, get stuff done, achieve more, reduce tension, or improve individual and team performance.This programme will give your people greater understanding of what effective communication looks like from the perspective of different communication preferences and personality types.

Half Day: 3-hour workshop 9am-12pm or 1pm- 4pm

You will learn about your own communication preferences, why you get on or work better with some people than you do with others.  You will learn how to communicate more effectively with different people and to people who have a similar style. 
Knowing how to adapt to different people increases our ability to connect, be more productive, achieve goals, influence others, connect teams, make a difference and/or sell products, ideas, services, or solutions to benefit all stakeholders. 

What we cover:

  • Communication preferences – the four styles using Puzzle People.
  •  Discover your own preferences by completing the Puzzle People questionnaire.
  • Characteristics and behaviours of the four communication styles 
  • Team insight – a map of your own teams’ preferences 
  • What each style prefers and how to adapt your style to improve communication.
    • Thinking style: focus on information versus relationship.
    • Speaking Style: words, body language, voice
  • How to identify the different communication preferences 
  • Thriving at work – what different people need to be successful at work.
  • Contribution to team- the value each communication style brings to their role, team, or work.
  • Team in action – putting thing in action a practical application exercise. 

One Day: 6-hour workshop 9am-4pm

You will learn about your own communication preferences, why you get on or work better with some people than you do with others.  You will learn how to communicate more effectively with different people and to people who have a similar style. 
Knowing how to adapt to different people increases our ability to connect, be more productive, achieve goals, sell ourselves, products, or services to benefit all stakeholders.

What we cover:

Part 1 – same as the half day
  • Communication preferences – the four styles using Puzzle People.
  • Discover your own preferences by completing the Puzzle People questionnaire.
  • Characteristics and behaviours of the four communication styles-why we think and behave very differently.
  • Team insight – a map of your own teams’ preferences 
  • What each style prefers and how to adapt your style to improve communication.
    • Thinking style: Focus on information versus relationship.
    • Speaking Style: Words, body language, voice
  • How to identify the different communication preferences 
  • Thriving at work – what different people need to be successful at work.
  • Contribution to team- the value each communication style brings to their role, team, or work.
  • Team in action – putting thing in action a practical application exercise. 
Part 2
  • When behaviours are extreme – impact on self, team, and others.
  • Perspectives – just as we communicate differently so are our perspectives.
  • Understand communication styles under stress – what do they say, do, feel: we will look at teams and people in under stress.
  • How to support and help people under stress? What can we say and do? How do we do it?
  • Motivation – how to influence and inspire others.
  • Sales – how product benefits are valued by different communication styles.

Other Programmes

Puzzle People Programme

Learn how the four communication styles think, behave, or speak differently and discover how to adapt your approach to drive sales, connect teams, improve communication, and enhance performance.

Introduction to Puzzle People

The Puzzle People programme benefits everyone to help gain insight into self, colleagues, customers, and other stakeholders to build better relationships and achieve more.